625jl Privacy Policy

1. Introduction

Welcome to the 625jl Privacy Policy. 625jl ("we," "us," "our") is committed to protecting the privacy and personal data of all players and visitors who use the 625jl online casino platform (the "Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.

This Privacy Policy applies to all personal data collected through the 625jl website, mobile platform, customer support channels, and any other services we provide. By registering an account or using the 625jl Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

This Privacy Policy should be read together with our Terms & Conditions. In the event of any conflict between this Privacy Policy and the Terms & Conditions, this Privacy Policy shall prevail with respect to data privacy matters.

2. Personal Data We Collect

625jl collects the following categories of personal data from players and visitors:

• Identity Data: Full name, date of birth, gender, nationality, and government-issued identification number (e.g., Philippine National ID, passport, driver's licence).
• Contact Data: Email address, mobile phone number, and residential address (including city, province, and postal code).
• Account Data: Username, encrypted password, account preferences, and communication preferences.
• Financial Data: Payment method details (e.g., GCash account number, PayMaya account, BPI/BDO/Metrobank account details), transaction history, deposit and withdrawal records, and account balance information.
• Verification Data: Copies of government-issued photo ID, proof of address documents, and proof of payment method ownership submitted for KYC (Know Your Customer) verification.
• Technical Data: IP address, browser type and version, device type and operating system, time zone, and other technical identifiers collected automatically when you access the Platform.
• Usage Data: Information about how you use the Platform, including pages visited, games played, session duration, betting history, and feature interactions.
• Communications Data: Records of your communications with 625jl customer support, including chat transcripts, emails, and call recordings (where applicable).

We do not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. Where sensitive data is collected (e.g., government ID numbers), it is handled with the highest level of care and protection.

3. How We Collect Your Data

625jl collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically through cookies, web beacons, server logs, and similar tracking technologies when you access the Platform.
• Third-party sources: Data received from payment processors (e.g., GCash, PayMaya, BPI, BDO, Metrobank), identity verification service providers, fraud prevention agencies, and regulatory authorities where permitted by law.

4. How We Use Your Personal Data

625jl uses your personal data for the following purposes:

• Account management: To create, maintain, and manage your 625jl player account, including processing registrations, verifying your identity, and managing account settings.
• Service delivery: To provide access to games, process deposits and withdrawals, award bonuses, and deliver all other Platform services.
• Regulatory compliance: To fulfil our obligations under applicable Philippine laws and PAGCOR compliance guidelines, including KYC verification, AML (Anti-Money Laundering) monitoring, and responsible gaming requirements.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, cheating, and other prohibited conduct on the Platform.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Communications: To send you account-related notifications, security alerts, and, where you have opted in, promotional communications about 625jl offers and new games.
• Platform improvement: To analyse usage patterns, conduct research, and improve the functionality, performance, and user experience of the 625jl Platform.
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, 625jl processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you (i.e., to provide the Platform services you have registered for).
• Legal obligation: Processing required to comply with applicable laws and regulations, including PAGCOR compliance requirements and AML obligations.
• Legitimate interests: Processing necessary for our legitimate business interests, including fraud prevention, security, and Platform improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing based on your explicit consent, such as the sending of marketing communications. You may withdraw your consent at any time by contacting customer support.

6. Sharing Your Personal Data

625jl does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your financial transactions.
• Identity verification providers: Third-party KYC and AML service providers engaged to assist with identity verification and fraud prevention.
• Technology providers: Cloud hosting, data storage, and software service providers who process data on our behalf under strict data processing agreements.
• Game providers: Third-party game software providers who may receive limited technical data necessary to deliver their games on the Platform.
• Regulatory authorities: PAGCOR and other Philippine government authorities, where disclosure is required by law or regulation.
• Law enforcement: Philippine law enforcement agencies, where disclosure is required by a valid legal order or where we reasonably believe disclosure is necessary to prevent or report illegal activity.

All third parties with whom we share personal data are required to handle that data in accordance with applicable data protection laws and our data processing requirements.

7. Data Retention

625jl retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account and transaction data is retained for a minimum of five (5) years following account closure, in accordance with AML and PAGCOR record-keeping requirements.
• KYC verification documents are retained for the period required by applicable Philippine law.
• Customer support communications are retained for a minimum of two (2) years.
• Technical and usage data collected via cookies may be retained for shorter periods as described in our Cookies section below.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, 625jl will securely delete or anonymise that data.

8. Data Security

625jl implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 625jl Platform.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Access controls limiting employee access to personal data on a need-to-know basis.
• Regular security assessments and penetration testing of the Platform.
• Two-factor authentication options for player accounts.

While 625jl takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect any unauthorised access to your account.

9. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 625jl:

• Right to be informed: The right to be informed about how your personal data is collected and processed.
• Right of access: The right to request a copy of the personal data we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact 625jl customer support. We will respond to all data privacy requests within thirty (30) days. We may need to verify your identity before processing your request.

10. Cookies and Tracking Technologies

625jl uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and deliver relevant content. The types of cookies we use include:

• Essential cookies: Necessary for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics cookies: Used to collect anonymised data about how players use the Platform, helping us improve performance and user experience.
• Preference cookies: Used to remember your settings and preferences, such as language and display options.

You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 625jl Platform.

11. Minors

The 625jl Platform is strictly intended for persons aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered on the 625jl Platform, please contact our customer support team immediately so that we can investigate and take appropriate action.

12. Changes to This Privacy Policy

625jl reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

Where changes are material, 625jl will notify registered players via email or an in-platform notification. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 625jl, please contact our Data Privacy Officer:

• Email: [email protected]
• Support Hours: 24/7, available in English and Filipino
• Response Time: We aim to respond to all data privacy enquiries within 30 days

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have not been respected.